Our facilities

Parking

The car park at the Centre belongs to Canterbury City Council and is operated on a first come first served basis. Occasionally it is over-subscribed and some of you may have to park on the estate, along Thanington Road or at the Park & Ride. We apologise for any inconvenience this may cause you. Please let us know if you have any difficulties with this, or any access needs and we will make arrangements to help wherever possible. 



Please do not park around the gate area or in the space for emergency services. As Centre manager I have to ensure the health and safety of everyone and access and egress in an emergency. We have disabled people in the Centre every day, so please avoid using Blue Badge spaces wherever possible, and please do not park on the access ramp- as has happened in the past.

Accessibility

Centre staff will always tailor and adjust the service according to your access and functional needs and requirements whenever we possibly can. Just tell us what you need.

• The Centre has Blue Badge spaces, a ramp from the car park, level access, automatic entrance doors and is level throughout
• We have a self-operated lift to the youth space and a separate refuge area contactable by phone to reception in the unlikely event of an emergency. You maybe asked about your choice of Personal Emergency Evacuation Planning (PEEP) in the event of a fire.
• There is an integral induction loop in the Stour Suite and a portable hearing loop for all other rooms- just ask us.
• Our accessible toilets have left and right transfer options
• You are welcome to breastfeed anywhere in the Centre
• We can offer a range of seating options
• Assistance dogs are allowed to accompany you
• There is a manual wheelchair available should you need it
• Quiet spaces and areas for prayer can always be found, just let us know.
  

Toilets & Baby Chaning

Our spacious accessible toilets are situated directly opposite the Stour, Hambrook and Milton rooms and within easy reach of all other rooms. They are left and right transfer depending on your needs and requirements. Baby changing facilities are in separate toilet cubicles in the hall and in the café area. All are gender neutral.

Reception

This area is always staffed and there are always upwards of 2 people on duty. Our friendly staff team will welcome you to the Centre and show you to your room(s). There is a large ‘waiting area’ just round the corner from the accessible toilets, where your guests and colleagues can wait for their meeting or appointment. Should you need to make changes to your room or the lay-out, or you need extra facilities we will help you in any way we can. This area is covered by CCTV and the Centre has free Wi-Fi throughout. The Centre has good parking, level access and is well known for its warm friendly atmosphere and clean, well-maintained facilities, please come for a cuppa and a look round!

Catering

We have a 5 star rating for food hygiene and we can provide a cold buffet for your event, training or meeting, just add your requirements to the booking form. We can

also provide tea, coffee, herb teas and jugs of water or juice in your room, just let us know! info@thanington.org